The role of artificial intelligence (AI) in transforming banking services For people with disabilities in the Kurdistan Region between challenges and opportunities
November 2025 , Pages 253-269
Authors
10.17656/jzsb.12316
Keywords
Abstract
This paper examines the role of artificial intelligence (AI) in improving banking services for people with disabilities in the Kurdistan Region. It explores how AI can address the challenges in access faced by people with disabilities, as well as finding solutions
The study highlights barriers such as lack of inclusive infrastructure, limited awareness among financial institutions, and lack of regulatory frameworks that support access. It also discusses the opportunities AI offers to create a more inclusive financial environment. The paper concludes with recommendations for banks, governments and technology developers to collaborate and implement AI solutions that ensure equal access to banking services for all.
Importance of banking services
Banking services are the backbone of modern economies, enabling individuals and businesses to manage their finances efficiently. They provide essential services such as savings, loans and money transfers along with promoting financial inclusion and economic growth
Role of AI in Banking Services
Artificial intelligence (AI) is revolutionizing banking by automating processes, improving efficiency and enhancing the consumer experience . Powerful AI tools enable personalized financial advice, fraud detection and faster transaction processing. Especially for people with disabilities, by removing physical barriers.
What conclusion did we reach?
Yes, artificial intelligence plays an important role in making banking services easier for people with disabilities.
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- First online9 November 2025
- Published at9 November 2025
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